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Refund & Cancellation Policy

Last updated: June 2026

Thank you for using LenDain.

This Refund & Cancellation Policy explains how purchases, credits, cancellations, and refunds are handled within the LenDain application.

1. Credit Purchases

LenDain uses a prepaid credit system.

Available credit packages:

Price	Credits
Rs. 1,000	1,000 Credits
Rs. 1,800	2,000 Credits
Rs. 2,500	3,000 Credits

Credits are purchased as a one-time payment through Google Play Billing. LenDain does not automatically renew or automatically charge users.

2. Plan Activation

To use premium features, users must activate either:

• Basic Plan – 1 Credits deducted per day
• Pro Plan – 3 Credits deducted per day

Credits are deducted daily only while the selected plan is active.

Users may switch between available plans according to the options provided within the app.

3. Cancellation

Since LenDain does not use recurring subscriptions, there is no automatic renewal to cancel.

Users may simply stop using the service at any time.

Unused credits remain in the user's account unless refunded under this policy.

4. 24-Hour Refund Request Window

We want users to purchase with confidence.

If you purchased credits by mistake or decide that you do not wish to continue using LenDain, you may request a full refund within 24 hours of purchase, without providing any reason, provided that all of the following conditions are met:

• The refund request is submitted within 24 hours of the original purchase.
• The purchased credits have not been used.
• No daily plan deduction has occurred from the purchased credits.
• No premium feature has been substantially used using those credits.
• The purchase was made through Google Play Billing.

Once approved, the purchased credits will be removed from your LenDain account and your access will return to its previous state.

5. Credits After Use

Once any portion of the purchased credits has been used, including:

• daily plan deductions,
• activation of premium access using those credits,
• or any other consumption of the purchased credits,

the purchase becomes non-refundable, except where required by applicable law or Google Play policies.

6. Google Play Billing

All payments are securely processed by Google Play Billing.

Refund requests may also be subject to Google's applicable payment and refund policies.

Where Google processes a refund, LenDain will adjust the corresponding credit balance accordingly.

7. Fraud Prevention

Refund requests may be declined if fraudulent activity, abuse of the refund policy, chargeback abuse, or misuse of purchased credits is detected.

8. Contact Us

To request a refund, please contact:

Email: billing@lendain.com
WhatsApp: +92 348 1425065

Please include:

• Your registered phone number
• Google Play purchase receipt or Order ID (GPA…)
• Purchase date

9. Policy Updates

LenDain may update this Refund & Cancellation Policy from time to time. The latest version will always be available on our website.